Terms and Conditions

User Terms and Conditions

Last revised on 28 April 2020

iShuk is an initiative of the South African Zionist Federation (SAZF) in order to assist businesses that have been severely affected by the Covid-19 pandemic. iShuk is a free to use service for Merchants to sell Gift Vouchers, for consumers to redeem at a future date. 

iShuk provides a Gift Voucher platform for Merchants and Consumers to use and transact on. 

Gift Vouchers can only be redeemed while they are valid, and their expiry dates cannot be extended. More specifically:

Gift Vouchers

Gift Vouchers that are purchased are valid for 1 years after sale. In each case, if your Gift Voucher has not been used within that period, it will expire.

Gift Vouchers cannot be used to buy other Gift Vouchers. They do not accrue interest and are not refundable for cash once purchased. 

The SAZF is not responsible for any harm due to the loss, unauthorised use or unauthorised distribution of a Gift Voucher, after iShuk has delivered the Gift Voucher to you, or the email address nominated by you.

SAZF is not responsible for the supply or provision of the Merchant Offering.

GIFT VOUCHERS CANNOT BE REFUNDED OR CANCELLED AT ANY TIME ONCE PURCHASED.

How do I get my Voucher?

Once the merchant has received your payment (this can take a few days depending on our Banks) you will then be emailed your voucher. 

What if the Merchant I buy a voucher from closes before I make use of my voucher?

As none of us can predict the future, this is a risk that you take when buying a Gift Voucher. iShuk does not facilitate any refunds whatsoever. 

Where does our responsibility end (disclaimers, limitation of liability, and indemnity)?

SAZF is not liable for any loss or harm which flows from your use of, or inability to use our service. Specifically, we cannot be held liable for any loss or inconvenience due to the iShuk software or the iShuk website downtime.

SAZF are in no way involved in or responsible for the services provided by our Merchants listed on the iShuk website and cannot be held liable for their actions or failure to act, the Gift Voucher that they are selling through iShuk or any related activity. You indemnify us against third-party claims due to your breach of these Terms or applicable legislation.

Merchant Terms and Conditions

iShuk is an initiative of the South African Zionist Federation (SAZF) in order to assist businesses that have been severely affected by the Covid-19 pandemic. iShuk is a free to use service for Merchants to sell Gift Vouchers, for consumers to redeem at a future date. 

1. Who are we?

These Terms of Service control your use of this website. By using this website and related you acknowledge and accept these Terms of Service.

2. What is iShuk?

iShuk is a Software as a Service (SaaS) company, which provides a website www.ishuk.co.za and related software. There are many other features and functionalities.

3. What do we expect from you, when using iShuk

You are expected to not do anything malicious, that breaks any laws or is dishonest in any way.

From time to time, we will change and (hopefully) improve the software and the website’s features and functions.

4. Personal Information of Consumers.

We only collect personal information of your consumers, if we have a reason to do so–for example, to provide our Services, to communicate with you, or to make our Services better.

5. How do we treat your data?

We will adhere to all data protection and applicable privacy laws. In order to verify your business and protect against fraudulent listings, we have enlisted the volunteer services of Payabil to do the verification check. Your business data and information will not be used for any other purpose but for verification purposes and will be destroyed immediately after use.

We will keep your personal information confidential.

6. Can you give feedback?

Yes, please tell us what you think of iShuk and its features. We may use it to make improvements or publish it. You can send feedback to admin@sazf.org

7. Where does our responsibility end (disclaimers, limitation of liability, and indemnity)?

We do not guarantee that iShuk will always be available or that the content will be accurate. We are not involved in or responsible for the services provided by our Merchants that make use of iShuk.

You expressly acknowledge that use of iShuk and its features is at your sole risk.

We are not liable for any loss or harm which flows from your use of, or inability to use our service. Specifically, we cannot be held liable for any loss or inconvenience due to downtime.

We are in no way involved in or responsible for the services provided by our Merchants restaurants that use iShuk and cannot be held liable for their actions or failure to act, or any related activity.

8. Fees and Charges

iShuk is a free Software as a Service.

9. What else should you know

We are governed by South African Law. If we need to make any changes to our Terms of Service due to these governing laws, we will let you know.

The above is our entire Terms of Service regarding iShuk.

We may amend or update our Terms of Service from time to time. We will provide a notice via email. The Terms of Service are currently in force. Should you continue to use iShuk after our Terms of Service has changed, it means that you accept these changes. We encourage you to check our Terms of Service frequently to stay up to dates.

For further information, please contact support@milanmedia.co.za or admin@sazf.org